FAQ
FAQ

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Q:What's the payment term?

We accept T/T 30% deposit and 70% balance by T/T, against copy of B/L or L/C at sight, West Union,VISA,Paypal is also accepted.


Q:What is the normal lead time for product orders?

Generally it is 1-2 days if the goods are in stock. or it is 5-10 days if the goods are not in stock, it is according to order quantity.


Q:What is your standard packing?

All the goods will be packed by carton box with customer’s label. Special packing method can be accepted if needed. 


Q:Could you please tell us the month capacity of production ?

It depends on which model, we produce more than 2500 tons rubber materials per month.


Q:what kind of certificates do you have ?

There are ISO9001:2015, ISO14001:2015, IATF16949,ROHS,FDA and more than 5 Patent Certifications.


Q: How to check the quality of the bulk order?

A1: We provide Pre-production samples before mass production for all customers if needed.
A2: We accept third party to inspect and confirm the quality, such as TUV, INTERTEK, BV, etc.


Q:Do you use any international standards for the rubber products?

Yes, we mainly use ASTM 568 standard to define the quality of the rubber materials, tolerances as per ISO3302, ISO2768, etc.


Q:What materials are available to produce?

AU/EU,CR,ECO,NBR, EPDM, SILICONE, FPM(FKM), NEOPRENE(CR), HNBR,NR, IIR, SBR, ACM, AEM, Fluorosilicone(FVMQ), FFKM,FKM,VMQ, Liquid Silicone, Sponge, etc.


Q:Does Hao Seal Tech provide maintenance on tooling?

Hao Seal Tech maintains all tooling and will replace as needed.


Q:How many empolyees do you have?

We have more than 60 employees .


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